Business Growth Help

Working with you to help your
care business grow and thrive

Business Growth Help
Working with you to help your care business grow and thrive

Business Growth Help for you

A new way of building a successful care business

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As Darwin states “It isn’t the strongest or the most intelligent that survive it is the ones that are best able to adapt and adjust to the changing environment in which it finds itself.”

At Thoughts Become Things we have developed a proven solution that is specifically designed to attract private clients and the best employees to your business.

Care businesses need to evolve to grow

Attracting and retaining great people

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Attracting and retaining great people is hard, especially in care, therefore you need to be innovative and creative.  We work with your business to attract the best people, reduce absenteeism and have engaged employees, so you retain the ones you have worked so hard to find. Recruitment and retention has so many layers to it and we dig deep to fully understand the process before recommending any changes.  

Having specific experience of delivering consultancy work on employee journeys for award winning franchises, we know how to attract and retain the very best to your business.  

Attracting private Clients

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To be ahead of your competitors you need to think differently about attracting and retaining clients.  We help you by establishing who your ideal client is and design services that will bring the most value to them, resulting in great outcomes.  Additionally, training your team so they feel comfortable in selling the service to potential clients is key to success.

We will work with you to understand who your clients are to enable you to target the clients you want.


Leadership & Training

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We work with leading care businesses and provide proven leadership training, specific to the social care sector.  

Being well-led is an absolute must if you want to achieve an outstanding rating. Creating leaders within your care business will transform your business in so many ways. We work with you to identify who your potential leaders are and create a career pathway for them. We also provide leadership training, enabling you to empower your team.  

By creating leaders within your business will mean you will be able to thrive and build resilience for the future

What clients are saying

'Susan is a lovely person and an excellent listener who can see through to the core of an issue. She is very supportive and generous of spirit, and gently, but firmly, guides in the right direction. She is knowledgeable and talented and I would wholeheartedly recommend her services'
Julie Williams
Home Instead, Dudley
'The initial consultancy session gave me the clarity I needed to make some changes to my business. These few changes more than covered the consultancy fee but I always say the proof is in the pudding, which was amply demonstrated. In addition to making changes within the business, Sue also inspired me to move my personal qualifications forward & I achieved Chartered status within 2 ½ years of our initial consultation, which over the last 6 years has brought further tangible benefit to the business & a great deal of personal satisfaction'
Mark Curtis
Perry Appleton
'Susan is a supportive and talented consultant who I wholeheartedly recommend. She has that rare combination of an extremely high EQ alongside a breadth of experience, training and insight that, combined, leads to great results for individuals and teams. Susan has a repertoire of effective styles, from supportive to directive, and is great working one-to-one and in seminars. I'm sure Susan will enable many teams and entrepreneurs to 'fly' with her pragmatic, proven and well-timed approach'
John Moore
Steadfast Care Limited, Bristol North

Contact us

learn about how we can help you