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  • Home – Grow your care business
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Read more about the article Improve your franchisee relationships
Improve your franchisee relationships

Improve your franchisee relationships

  • Post author:Susan Jones
  • Post published:June 1, 2022
  • Post category:Leadership/Management/Profitability

Improve your franchisee relationships

Continue ReadingImprove your franchisee relationships
Read more about the article Why and how to deliver an outstanding experience to attract private home care clients
attract private home care clients

Why and how to deliver an outstanding experience to attract private home care clients

  • Post author:Susan Jones
  • Post published:February 2, 2022
  • Post category:Innovation/Marketing/Process/Profitability

I will explain the above within this blog post, but first, let’s look at what actually happens when you set up a home care company. When you set up your…

Continue ReadingWhy and how to deliver an outstanding experience to attract private home care clients
Read more about the article New Models of Care
New Models of care

New Models of Care

  • Post author:Susan Jones
  • Post published:November 19, 2021
  • Post category:Innovation/People/Process/Technology

On Wednesday I gave a presentation at the Institute of Health & Social Care Management conference. The session was on new models of care. I talk about the revolutions that…

Continue ReadingNew Models of Care
Read more about the article Be a great leader in your care business
Be a great leader in care

Be a great leader in your care business

  • Post author:Susan Jones
  • Post published:November 4, 2021
  • Post category:Leadership/Management/People/Process

When you start a business I think we all have aspirations of being a great leader. We'd all like to be one, right? In reality though, it is much harder,…

Continue ReadingBe a great leader in your care business
Read more about the article Technology in care – key questions
Technology in Care

Technology in care – key questions

  • Post author:Susan Jones
  • Post published:October 5, 2021
  • Post category:Innovation

Technology in Care

Continue ReadingTechnology in care – key questions
Read more about the article How to attract, recruit and retain people to your care business
attract recruit and retain people to your care business

How to attract, recruit and retain people to your care business

  • Post author:Susan Jones
  • Post published:July 28, 2021
  • Post category:People/Process/Recruitment/retention

The link to a slide presentation is here for you to download. There is so much discussion around how to attract, recruit and retain people in care at the moment.…

Continue ReadingHow to attract, recruit and retain people to your care business
Read more about the article Home Care Tipping Point
Tipping point - what can we learn

Home Care Tipping Point

  • Post author:Susan Jones
  • Post published:July 14, 2021
  • Post category:Innovation/Process/Profitability

Having worked with several home care businesses over the last three years or so, it has become apparent to me that home care is now at a tipping point. I…

Continue ReadingHome Care Tipping Point
Read more about the article How to successfully recruit care employees
Care employee segmentation

How to successfully recruit care employees

  • Post author:Susan Jones
  • Post published:July 1, 2021
  • Post category:People/Recruitment
  • Post comments:0 Comments

If you want to know how to successfully recruit care employees you first need to understand who you have as employees now, and who you are trying to attract in…

Continue ReadingHow to successfully recruit care employees
Read more about the article Why and how to create an employer brand

Why and how to create an employer brand

  • Post author:Susan Jones
  • Post published:June 29, 2021
  • Post category:People/Process/Recruitment

I am having lots of conversations about recruitment at the moment. It is undoubtedly becoming more difficult to recruit the best people to any business, not just care businesses. What…

Continue ReadingWhy and how to create an employer brand
Read more about the article Another new partnership for Thoughts Become Things
New technology partner for Thoughts Become Things

Another new partnership for Thoughts Become Things

  • Post author:Susan Jones
  • Post published:June 21, 2021
  • Post category:Innovation

National technology-enabled care services provider Astraline and Thoughts Become Things, have joined forces to strengthen the services home care providers offer in the UK. This new partnership is putting technology…

Continue ReadingAnother new partnership for Thoughts Become Things
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